Introduction:

Welcome to the privacy policy of Raffle Race.  

At Raffle Race, we respect your privacy and are dedicated to safeguarding your personal data. This policy explains how we handle and protect your personal information when you visit our website as well as outlines your privacy rights and the legal protections available to you.

 

Purpose of Privacy Policy:

Purpose of this privacy policy:

This privacy policy aims to give you information on how Raffle Race collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, purchase any products or services or take part in a competition.

This website is not intended for those under 18 and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

 

Contact details:

If you have any questions about this privacy policy or our privacy practices, please contact our data privacy manager in the following ways:

Full name of legal entity: Raffle Race LTD

Name of data privacy manager: Dan Oprea

Email address: support@rafflerace.co.uk

Postal address: 10 Beacon Rd, Birmingham, B43 7BP

 

Controller:

Raffle Race is the controller responsible for your personal data (referred to as “Raffle Race’’, “we,” “us,” or “our” in this privacy policy).

We have appointed a data privacy manager to oversee questions related to this privacy policy. If you have any questions or need to exercise your legal rights, please contact the data privacy manager using the details provided below.

 

Third-Party Websites and Links:

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on these links or enabling these connections might allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. When you leave our website, we encourage you to review the privacy policy of each website you visit.

 

Collected Data:

Personal data, or personal information, refers to any information about an individual that can be used to identify them. This does not include data where the identity has been removed (anonymous data).

We collect, use, store, and transfer various types of personal data, which we categorize as follows:

• Identity Data: Includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.

• Contact Data: Includes billing address, delivery address, email address, and telephone number.

• Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.

• Technical Data: Includes internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

• Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

• Usage Data: Includes information about how you use our website, products, and services.

• Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data, which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

We may collect the minimum amount of personal data required to enable you to enter into any prize draw and competition and to allow us to run the promotion. If you are a winner, it may be necessary to collect more detailed information from you in order to award your prize. You will be notified of this at the time we inform you that you have won.

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services or to enter you into a competition). In this case, we may have to cancel a product or service you have with us or we may refuse your entry into a competition. We will notify you if this is the case at the time.

 

How we use your Personal Data:

We will only use your personal data when permitted by law. Typically, we will use your personal data in the following situations:

– Contractual Necessity: Where we need to perform a contract we are about to enter into or have entered into with you. This applies when you purchase goods or services from us or enter into a competition, creating a legally binding contract between us.

– Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

– Legal Obligation: Where we need to comply with a legal obligation.

In general, we do not rely on consent as a legal basis for processing your personal data. However, we will obtain your consent before sending you third-party direct marketing communications via email or text message. You have the right to withdraw your consent to marketing at any time by contacting us.

If you win the competition, you will be invited to take part in publicity activities related to the competition. While your participation is not mandatory, it would be greatly appreciated.

 

Cookies:

You can configure your browser to reject all or some cookies, or to notify you when websites set or access cookies. Please be aware that if you disable or reject cookies, parts of this website may become inaccessible or may not function correctly.

We will only use your personal data for the purposes for which it was collected unless we reasonably determine that we need to use it for another purpose that is compatible with the original one. If you would like an explanation of how the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will inform you and explain the legal basis that allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in accordance with the above rules, where this is required or permitted by law.

 

Disclosure of your Personal Data:

We may share your personal data with the parties outlined below.

– External Third Parties as defined in the Glossary.

– Third parties to whom we may choose to sell, transfer, or merge parts of our business or assets. Alternatively, we might seek to acquire other businesses or merge with them. If a change occurs in our business structure, the new owners may use your personal data in accordance with this privacy policy.

We require all third parties to respect the security of your personal data and to handle it in compliance with the law. We do not permit our third-party service providers to use your personal data for their own purposes; they are only allowed to process your personal data for specified purposes and in accordance with our instructions.

 

Data Retention:

We will retain your personal data only for as long as is reasonably necessary to fulfil the purposes for which it was collected, including meeting any legal, regulatory, tax, accounting, or reporting requirements. In the event of a complaint or if we reasonably foresee the possibility of litigation regarding our relationship with you, we may retain your personal data for a longer period.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for processing your data, whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

In certain circumstances, you can ask us to delete your data. Please contact us if you ever wish to do so.

When a request to delete data is received, all ICO (Information Commissioner’s Office) regulations will be followed in order to delete the data securely.

 

General:

Any complaints or queries should be addressed to support@rafflerace.co.uk

 

Your Legal Rights:

– Request correction of your personal data: This allows you to have any incomplete or inaccurate data we hold about you corrected. We may need to verify the accuracy of the new data you provide to us.

– Request erasure of your personal data: This allows you to ask us to delete or remove personal data where there is no valid reason for us to continue processing it. You also have the right to request the deletion or removal of your personal data if you have successfully exercised your right to object to processing, if we have processed your information unlawfully, or if we are required to erase your personal data to comply with local law. Note that we may not always be able to comply with your erasure request for specific legal reasons, which will be communicated to you, if applicable, at the time of your request.

– Withdraw consent at any time: Where we are relying on your consent to process your personal data, you can withdraw it at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will inform you if this is the case at the time you withdraw your consent.